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Open Hearth Inn

(207) 667-2930

1 (800) 655-0234


Cancellation Policy

Pet Policy

   

Hours of Operation

Vacation assistance

   

Check in/Check out

Non-smoking Policy

Miscellaneous:

>  Prices do not include Maine lodging tax.

>  We accept cash and all major credit cards.  If you choose to pay by cash, we require a credit card imprint for security.  Sorry, we do not accept personal checks.

>  Room rates are based on double occupancy. Some rooms can accommodate more than two guests, additional guests 10 years and older will be charged $10 per person per night. 

>  If rooms are left in excessive disarray and require more than normal housekeeping, an additional charge up to $25 will be imposed.

Cancellation Policy:

>  You must cancel by 6PM seven days prior to your arrival to avoid a one-night cancellation fee.  If we can rebook your room, we will then return the charge to your credit card.

>  We charge your credit card for the full stay at check in; if you shorten your stay, we will try to rebook your room and if possible refund the balance of your reservation.

>  If, for any reason, we have to refund money to your credit card, there will be a $25 service charge.

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Hours of Operation:

>  Office hours are from 7:30AM to 9PM.

>  Garden Jacuzzi room and hot tub is open from 6PM to 9PM.

Check-in/Check-out:

>  Check-in time is after 2PM; please no late check-ins after 9PM unless special arrangements have been made (please phone ahead).  Sorry, no late check in for B&B suites.

>  Check-out time is 10AM.  Sorry, during the summer we cannot accommodate late check-outs.

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Pet Policy:

        >    Sorry, due to the numerous pet owners who have not notified us that they have a pet travelling with them, we no longer allow pets in our rooms.

        >    We do not allow pets to remain in guest cars during their stay.

        >    Any guest that does not follow our policy will be asked to leave the premises immediately.

        >  Service dogs are exempt from this policy. 

 

Vacation assistance:

>  We will pick up and drop off guests at Bar Harbor Airport during our business hours at no charge.

>  We can assist in making activity arrangements; restaurant reservations; massages; rental cars; and tours, etc.  We can not be responsible for any expenses incurred with this service.

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Non-smoking policy:

       >  Sorry, we do not have any smoking rooms; however, there are several locations outside rooms, cottages, and deck areas where it is convenient to smoke.  We will appreciate it if guests will follow this policy.

        >  These rooms are for the enjoyment of everyone.  If we detect smoking in the rooms, we will charge a $50.00 fumigation/cleaning fee.  

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