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Policies |
Open Hearth Inn (207) 667-2930 1 (800) 655-0234 email: openhearth@roadrunner.com |
Miscellaneous:
> Prices do not include Maine lodging tax.
> We accept cash and all major credit cards. If you choose to pay by cash, we require a credit card imprint for security. Sorry, we do not accept personal checks.
> We welcome large groups and extended stays, please inquire about reduced rates.
> You must cancel by 6PM seven days prior to your arrival to avoid a one-night cancellation fee. If we can rebook your room, we will then return the charge to your credit card.
> We charge your credit card for the full stay at check in; if you shorten your stay, we will try to rebook your room and if possible refund the balance of your reservation.
> Office hours are from 8AM to 10PM.
> Continental breakfast* is from 8AM to 10AM in the office. * from Jun 1 to late Oct.
> Garden Jacuzzi room and hot tub is open from 6PM to 10PM.
> Check-in time is after 2PM; please no late check-ins after 10PM unless special arrangements have been made (please phone ahead). Sorry, no late check in for B&B suites.
> Check-out time is 11AM. Sorry, we cannot accommodate late check-outs.
> We are pet friendly; however, we only have two motel rooms available for your pets comfort! Motel Rooms C and D are designated for pets. We do not allow pets in the cottages or B&B suites. One apartment (Apt B) is suitable for pets, but requires a long-term lease.
> There is a one-time, $25.00 pet surcharge.
> You must notify us that you have a pet.
> Pets may never be left unattended. No exceptions.
> We reserve the right to refuse this service, if the owners do not care properly for their pets.
> We will pick up and drop off guests at Bar Harbor Airport at no charge.
> We can assist in making activity arrangements; restaurant reservations; massages; rental cars; and tours, etc. We can not be responsible for any expenses incurred with this service.
> Sorry, we do not have any smoking rooms; however, there are several locations outside rooms, cottages, and deck areas where it is convenient to smoke. We will appreciate it if guests will follow this policy.
> These rooms are for the enjoyment of everyone. If we detect smoking in the rooms, we will charge a $50.00 fumigation/cleaning fee.