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Policies |
Open Hearth Inn (207) 667-2930 1 (800) 655-0234 email: openhearth@roadrunner.com |
Miscellaneous:
> Prices do not include Maine lodging tax.
> We accept cash and all major credit cards. If you choose to pay by cash, we require a credit card imprint for security. Sorry, we do not accept personal checks.
> Room rates are based on double occupancy. Some rooms can accommodate more than two guests, additional guests 10 years and older will be charged $10 per person per night.
> You must cancel by 6PM seven days prior to your arrival to avoid a one-night cancellation fee. If we can rebook your room, we will then return the charge to your credit card.
> We charge your credit card for the full stay at check in; if you shorten your stay, we will try to rebook your room and if possible refund the balance of your reservation.
> Office hours are from 7:30AM to 9PM.
> Continental breakfast is from 7:30AM to 9:30AM in the office and inside the main house breakfast room.
> Garden Jacuzzi room and hot tub is open from 6PM to 9PM.
> Check-in time is after 2PM; please no late check-ins after 9PM unless special arrangements have been made (please phone ahead). Sorry, no late check in for B&B suites.
> Check-out time is 11AM. Sorry, during the summer we cannot accommodate late check-outs.
> Sorry, due to the numerous pet owners who have not notified us that they have a pet travelling with them, we no longer allow pets in our rooms.
> We do not allow pets to remain in guest cars during their stay.
> Any guest that does not follow our policy will be asked to leave the premises immediately.
> Service dogs are exempt from this policy.
> We will pick up and drop off guests at Bar Harbor Airport during our business hours at no charge.
> We can assist in making activity arrangements; restaurant reservations; massages; rental cars; and tours, etc. We can not be responsible for any expenses incurred with this service.
> Sorry, we do not have any smoking rooms; however, there are several locations outside rooms, cottages, and deck areas where it is convenient to smoke. We will appreciate it if guests will follow this policy.
> These rooms are for the enjoyment of everyone. If we detect smoking in the rooms, we will charge a $50.00 fumigation/cleaning fee.